For any questions or to exercise your privacy rights, please reach out to the CEO of WingsTea in writing. We may require verification of your identity before providing access or making changes.
Your Privacy Matters
At WingsTea, we value your privacy and are committed to protecting your personal information. Our Privacy Policy is updated periodically to comply with new laws, technological advances, and changes in our operations, ensuring it remains relevant and effective in our evolving business environment.
What Personal Information Do We Collect?
We collect various types of personal information, including:
- Order Information: Your name, address, email, and phone number when you place an order.
- Social Media Interactions: If you provide feedback via Instagram, we may ask for your Instagram handle and, optionally, a before-and-after photo with details about your experience.
- Mailing List: We gather personal information if you join our mailing list through website pop-ups.
How Do We Collect Your Information?
We collect information electronically via our website and through feedback submitted by you. Customer service may also request information directly. Content you share on social media platforms or tag us in is considered provided to us
How Is Your Personal Information Used?
At WingsTea, we value your privacy and are committed to protecting your personal information. Our Privacy Policy is updated periodically to comply with new laws, technological advances, and changes in our operations, ensuring it remains relevant and effective in our evolving business environment.
Marketing Preferences
We use Campaign Monitor for our marketing communications. You can opt out of receiving marketing emails at any time, and we will ensure your preferences are updated accordingly.
Disclosure of Information
Your personal information may be shared with:
- Website Users: With your consent, including through our website and Instagram.
- Service Providers: Such as Shopify and PayPal, for payment processing, each with their own privacy policies.
- Overseas Providers: For IT services, only with your consent or in compliance with applicable privacy laws.
Information Security
We employ various security measures to protect your personal information from misuse and unauthorized access. This includes locked storage for paper records and password-protected digital records. We may use cookies and other tracking technologies to enhance your browsing experience, which you can manage through your browser settings.
Updating Your Information
We strive to keep your personal information accurate and up-to-date. You can request updates or access to your personal information by contacting our CEO. We may charge a fee for retrieving and copying extensive material.
Retention of Information
Your personal information is retained in accordance with our policies and may be used for marketing purposes. When no longer needed, it will be de-identified or destroyed.
