1. What is WingsTea?

WingsTea is an online store specializing in functional teas designed to support various health and wellness goals. Our product range includes Detox Tea Slim Mix, Lady Care Infusion, Immuni Tea, Sleep Well, Insulin Tea, and Fatty Liver Tea. We also offer a special dietitian plan integrated with our weight loss teas.

2. How do I place an order on WingsTea?

Simply visit our website, browse our selection of teas, and add your chosen products to the cart. Proceed to checkout, where you’ll enter your shipping information and payment details. You’ll receive a confirmation email once your order is placed.

3. What countries do you ship to?

We ship to Australia and most European countries. If you’re unsure whether we ship to your specific location, please check our shipping policy or contact our customer service.

4. How long will my order take to arrive?

Shipping times vary depending on your location. Orders within Australia typically arrive within 1-3 business days, while European orders may take 1-5 business days.

5. What should I do if my order arrives damaged or incorrect?

Please contact our customer service team as soon as possible if you receive a damaged or incorrect item. We’ll assist you with a replacement or refund, depending on the situation.

6. Do you offer a money-back guarantee?

Yes, we offer a satisfaction guarantee on our products. If you’re not completely satisfied with your purchase, please contact our customer service team within 30 days for a return or exchange.

7. How do I know which tea is right for me?

Each tea is formulated to address specific health needs. You can find detailed descriptions and benefits of each tea on our website. For personalized recommendations, consider booking an online consultation with one of our dietitians.

8. What is the special dietitian plan?

Our special dietitian plan is a tailored nutritional guide provided after an online consultation with one of our dietitians. This plan is designed to complement our weight loss teas and help you achieve your health goals.

9. How do I book a consultation with a dietitian?

You can book an online consultation through our website. Visit the “Dietitian Plan” section, select a suitable time slot, and complete the booking process. You’ll receive a confirmation and further details via email.

10. Are your teas organic?

Many of our teas are made from organic ingredients, but not all of them are certified organic. You can find specific information about the ingredients and their sourcing on each product page.

11. Are there any side effects associated with your teas?

Our teas are formulated with natural ingredients and are generally safe for most people. However, if you have any health conditions or are pregnant, please consult with a healthcare professional before using our products.

12. Can I use the teas if I’m on medication?

If you’re currently taking medication, it’s best to consult with your healthcare provider before starting any new supplement or tea, including those from WingsTea.

13. How should I store my teas?

To maintain freshness, store your teas in a cool, dry place away from direct sunlight. Ensure the packaging is tightly sealed after each use.

14. How do I prepare the teas?

Each tea comes with specific preparation instructions. Generally, you’ll need to steep the tea in hot water for a few minutes. Follow the instructions on the packaging for the best results.

15. Can I subscribe to receive regular shipments?

We offer subscription options for regular deliveries of your favorite teas. Visit the “Subscription” section on our website to set up your preferred schedule and enjoy discounts on recurring orders.

16. Do you offer gift options?

Yes, we offer gift packaging options for our teas. You can select gift wrapping at checkout and include a personalized message to make your gift extra special.

17. What payment methods do you accept?

We accept major credit and debit cards, as well as PayPal. All payments are processed securely through our payment gateway.

18. How can I contact customer service?

You can contact our customer service team via email at support @ wingstea .com, or through the contact form on our website. We’re here to assist you with any questions or issues you may have.

Shopping cart
Sign in

No account yet?

Shop
Wishlist
0 items Cart
My account